Updated: January 2026

This Privacy Policy explains how Barringer & West (Pty) Ltd (“Barringer & West”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information when you access or use our websites at www.barringerwest.co.za or www.barringerwest.com (the “Site”).

Barringer & West operates as a professional trade-only supplier, providing access to products, sourcing services, and curated collections exclusively for verified interior designers, architects, decorators, and related industry professionals.

1. Information We Collect

We collect the following categories of information in the course of operating our professional trade platform:

a) Device and Technical Information

Automatically collected when you access the Site, including:
IP address
Browser type and version
Time zone and approximate location
Cookies and similar tracking technologies (including pixels and tags)
Referring and exit pages
Browsing behaviour and interaction data

b) Account, Trade, and Transaction Information

Collected when you apply for trade access, place an order, request a quotation, or engage our sourcing services, including:
Full name
Business name and professional designation
VAT number or business registration details (where applicable)
Billing and delivery addresses
Email address and telephone number
Order, quotation, and project-related information
Payment details (processed securely via third-party payment providers; we do not store full card details)
Collectively, the above is referred to as “Personal Information.”

2. How We Use Personal Information

We process Personal Information strictly in the context of our professional trade operations, including to:
Verify professional trade eligibility and manage trade accounts
Process orders, quotations, and sourcing requests
Arrange delivery, logistics, and project-related fulfilment
Communicate with you regarding your account, projects, or inquiries
Screen transactions for fraud, compliance, and risk management
Improve the functionality, performance, and usability of the Site
Maintain internal records and business administration
Send service-related communications and, where permitted, trade updates or marketing communications

3. Lawful Basis for Processing (POPIA & GDPR)

Where applicable, we process Personal Information on the following lawful bases:
Performance of a contract or steps taken prior to entering into a contract
Compliance with legal and regulatory obligations
Legitimate business interests related to operating a professional trade platform
Your explicit consent, where required by law

4. Data Sharing and Disclosure

We do not sell, rent, or trade Personal Information.
We may share Personal Information only where necessary with:
Trusted third-party service providers (including payment processors, logistics partners, hosting providers, and IT service providers) bound by confidentiality and data protection obligations
Professional advisers (such as auditors, legal advisers, or insurers) where required
Regulatory or governmental authorities where disclosure is required by law or necessary to protect our legal rights
Analytics and performance services (such as Google Analytics) to better understand Site usage and improve functionality
Google’s privacy practices are available at: https://www.google.com/policies/privacy/

5. Cookies and Analytics

We use cookies and similar technologies to:
Enable core Site functionality
Improve performance and user experience
Analyse Site usage and traffic patterns
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

6. Behavioural and Professional Communications

We may use limited targeting or remarketing tools to communicate relevant trade information or updates. You may opt out using the following tools:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
General opt-out: http://optout.aboutads.info/

7. Do Not Track Signals

At present, we do not alter our data collection or processing practices in response to “Do Not Track” browser signals.

8. Your Rights

Subject to applicable laws (including POPIA and GDPR), you have the right to:
Request access to the Personal Information we hold about you
Request correction or updating of inaccurate or incomplete information
Request deletion or restriction of processing, where legally permissible
Object to certain types of processing
Withdraw consent where processing is based on consent
Lodge a complaint with a relevant data protection authority

9. Data Retention

We retain Personal Information only for as long as necessary to fulfil the purposes outlined in this Policy, including legal, accounting, and regulatory requirements. You may request deletion of your information, subject to lawful retention obligations.

10. Data Security

We implement reasonable technical and organisational measures to protect Personal Information against loss, misuse, unauthorised access, or disclosure. While we take data security seriously, no system can be guaranteed to be completely secure.

11. Minors

The Site is intended solely for use by professionals acting in a business or trade capacity. It is not directed at individuals under the age of 18, and we do not knowingly collect Personal Information from minors.

12. Changes to This Policy

We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be posted on this page and will take effect upon publication. Continued use of the Site constitutes acceptance of the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, reach out to us on: atelier@barringerwest.com